Frequently Asked Questions

Many common questions are answered below, take a look to see if the answer to yours is below. If you still can’t find the answer you’re looking for, contact us to send us a question and we’ll get back to you as soon as we can

SHIPPING

What Shipping Methods Are Available?

Free shipping involves using our standard delivery service and takes 48 hours to get to your destination. Also, express shipping is available and takes 12 to 24 hours after the order has been made and will cost an extra $100

Do You Ship Internationally?

We ship internationally to over 40 different countries provided consultation is made by an approved doctor. Note that shipping internationally isn't free

How does discreet shipping work?

Your parcel is registered and delivered without label to your doorstep to avoid any interference during transportation and by this, we guarantee confidentiality

PAYMENT

What Payment Methods Are Accepted?

We accept credit card, SERP Transfer, bank transfer, Western Union, and MoneyGram

Is Buying Here Safe?

Yes, it is completely safe. We emphasize that credit cards used for payment be owned by the client in question so as to reduce any chance of misunderstanding and fraud. We value transparency and as such guide you through every step of the way

Order & Returns

How do I place an Order?

Simply head to the products page and choose from the list the treatment you require, the quantity and add to cart and head to the checkout page to complete your order

Do I need a prescription to place an order?

No, we provide a private consultation which facilitates the process of you acquiring your desired treatment

Do I need an account to place an order?

No, not necesarily but an account will make you eligible for follow up, newsletters and promotions on medications

How Can I Return a Product?

Returning a product simply involves notifying our support team with reason and proof for returning your order. When that is confirmed, a delivery man will pick it up from your location
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